Meritsee Edutech • Legal & Data Protection

Privacy Policy & Data Governance

How Merit See World Solution Pvt. Ltd. (Nagarain Municipality-2, Dhanusha, Madhesh Province, Nepal) collects, safeguards, and handles student, mentor, and enterprise data in accordance with prevailing laws of Nepal.

Effective Date: September 2026•Nepal Privacy Act (2075) Compliant

1. Introduction & Corporate Entity

This Privacy Policy outlines how Merit See World Solution Pvt. Ltd. (operating the Meritsee Edutech platform, accessible at https://lms.meritsee.com.np) collects, stores, processes, and protects your personal and educational information.

Our registered head office is located at Nagarain Municipality-2, Dhanusha, Madhesh Province, Nepal. We are committed to transparency and adherence to the Individual Privacy Act, 2075 (2018) and the Electronic Transactions Act, 2063 (2008) of Nepal.

2. Information We Collect

To provide high-quality interactive cohorts, verified technical credentials, and personalized learning experiences, we collect the following categories of information:

  • Account Information: Full name, institutional or personal email address, contact phone number, and authentication password (cryptographically hashed using bcrypt).
  • Academic & Coursework Data: Lecture completion timestamps, capstone project assignments, GitHub repository URLs, milestone submissions, and personalized notes saved during lecture playback.
  • Community & Forum Activity: Questions asked, peer answers provided, upvotes, and discussion threads in our lecture Q&A hubs.
  • Device & Access Logs: IP address, device operating system, browser specifications, and authentication session tokens used strictly to safeguard your account against unauthorized logins.

3. Payment & Voucher Processing Disclosures

Meritsee Edutech facilitates tuition seat reservations via official Nepali payment gateways including Fonepay QR, eSewa, Khalti, and Interbank Mobile Banking.

Zero Credit/Debit Card Storage Guarantee:

We never store your credit card numbers, debit PINs, or banking login credentials on our servers. When you upload a payment slip or enter a transaction reference number, the data is used exclusively by our financial auditing team in Nagarain, Dhanusha to reconcile your seat reservation against bank statements.

Reference codes are cryptographically indexed to eliminate fraudulent duplicate submissions. Payment records are maintained for institutional tax compliance under the Inland Revenue Department (IRD) of Nepal.

4. How We Use Learner Data

Your data is never sold, leased, or monetized to third-party advertising brokers. Information collected is used strictly for:

  • Granting authenticated access to video modules, reading drills, and technical e-books.
  • Enabling senior mentors to evaluate capstone submissions and issue graded project reviews.
  • Calculating course progress percentages toward verifiable certificate graduation.
  • Notifying you about live cohort schedules, curriculum revisions, and career placement notices.

5. Public Credential Verification Policy

Upon 100% completion of course milestones, Merit See World Solution Pvt. Ltd. issues an industry-verifiable digital certificate. To allow prospective employers and academic institutions to verify the authenticity of your credentials:

Your certificate code (e.g., MERT-2026-XXXXXX), recipient full name, course title, completion date, and validity status are published as publicly accessible records via our verification engine at /verify. Contact information (email, phone, payment slip) is strictly concealed and remains private.

6. Data Security & Infrastructure Safeguards

All web traffic between your device and Meritsee LMS is encrypted in transit using industry-standard TLS 1.3 / HTTPS protocols. Database interactions are routed through local UNIX sockets to prevent exposure on open TCP ports.

Backups are encrypted at rest and stored in secure data centers with restricted, multi-factor administrative access.

7. Student Rights & Data Retention

Under the Individual Privacy Act, 2075, you retain the following rights:

  • The right to inspect all personal information registered in your profile.
  • The right to request rectification of inaccurate contact or biographical details.
  • The right to export your coursework deliverables and personal timestamped lecture notes.
  • The right to account deactivation upon cohort completion.

8. Legal Grievance & Corporate Contact

If you have questions, concerns, or requests regarding this Privacy Policy or your data protection rights, please contact our designated Data Protection Officer:

Data Protection & Privacy Officer

Merit See World Solution Pvt. Ltd. (Meritsee Edutech)

Nagarain Municipality-2, Dhanusha, Madhesh Province, Nepal

privacy@meritsee.edu.np / info@meritsee.edu.np

+977-9800000001